9.5.2 CR HF 2

For complete information on the updates applied via this hotfix, see the On-Premise Callback 9.5.2 CR 2 release notes.

Versions hotfix applies toWhere to run the hotfix file
On-Premise Callback version 9.5.2All Core servers
Note: This hotfix does not include the TIAL connection changes introduced in version 9.5.2 (CR). It is safe to apply both the 9.5.2 CR and CR 2 patches in the same environment, since each patch updates different files.

Applying the hotfix

Tip: Back up all files mentioned in the instructions before replacing them.
  1. Download the hotfix file and extract the contents to all Core servers.
  2. Replace the existing VHT_QueueManager_NIF_DLL.dll file (located at <InstallationDirectory>\QueueManager by default) with the updated version from the hotfix.
  3. Restart the VHT_Core_Monitor service.