QWatch Client logging
QWatch Client generates the following log file:
- VHT_Qwatch_ClientOutputLog
Registry settings are used to configure the following:
- Where the active files are located
- What log level to write logs at
Important
When troubleshooting an issue, be sure to set the log level to the appropriate level to capture all the necessary information.
VHT_QWatch_ClientOutput logs
Used to see the data that will be displayed within Dashboards.
Registry Settings
The following subkeys are located at HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Virtual Hold
| Description | Setting | Values | Default |
|---|---|---|---|
| File path where active logs should be written | QWatch_ClientLogFilePath | *Any valid directory path | C:\Program Files (x86)\Virtual Hold Technology\VHLogs\ |
| Log level to write active logs | QWatch_ClientLogLevel |
**Number Any value 1-10 | 5 |
| Size of the active Log | N/A | 8 MB | |
| Name of log folder | N/A | ||
| Name of log file | N/A | ||
| How long to keep active files in the active directory | Controlled by Archive Service | ||
| When to start new log file | Active file size exceeds 8MB | ||
*Should always be the root for ALL log files.
**Should never be set lower than the default value of 5.
| Log level | Included in logs |
|---|---|
| 0 | No log |
| 1-4 | Should never be used. Insufficient logging. |
| 5 | The default setting, used by most systems. |
| 6 | |
| 7 | |
| 8 | Data being sent to QWatch Client from Queue Manager |
| 9 | |
| 10 |
