(9.0+) Directories and services accessed after installation
After installing On-Premise Callback software, the following directories and services are accessed on a regular basis.
Core instance
The following registries and directories on the Core instance are accessed after installation:
Registry keys
- HKEY_LOCAL_MACHINE\SOFTWARE\Ericsson
- HKEY_LOCAL_MACHINE\SOFTWARE\Virtual Hold
- HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Virtual Hold
- HKEY_LOCAL_MACHINE\WOW6432Node\Ericsson
- HKEY_LOCAL_MACHINE\WOW6432Node\Classes
- HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\RabbitMQ
- HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Eventlog\Application\Virtual Hold
- HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VHT <service name>
Directories
- C:\Program Files\erl<version>
- C:\Ruby193
- C:\Program Files (x86)\Reference Assemblies
- C:\Windows\System32
Management instance
The following registries and directories on the Management instance are accessed after installation:
Registry keys
- HKEY_LOCAL_MACHINE\SOFTWARE\Ericsson
- HKEY_LOCAL_MACHINE\SOFTWARE\Virtual Hold
- HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Virtual Hold
- HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Ericsson
- HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Classes
- HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\SAP BusinessObjects
- HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\RabbitMQ
- HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Eventlog\Application\Virtual Hold
- HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VHT <service name>
Directories
- C:\Program Files\erl<version>
- C:\Ruby193
- C:\inetpub
- C:\Program Files (x86)\Reference Assemblies
- C:\Program Files (x86)\SAP BusinessObjects
- C:\Windows\System32
In addition to the preceding, On-Premise Callback also requires access to services and IIS.
SQL database server
On each Core and Management server, On-Premise Callback requires access to C:\Program Files (86)\Microsoft SQL Server.
