Quantum Metric

To enable Quantum Metric integration, complete the following steps:

  1. Enable the 'quantumMetricsEnabled' provision.

  2. Retrieve the host prefix from the customer. This comes before 'quantummetric.com' in the portal URL (e.g., https://medallia.quantummetric.com).

  3. In Postman, set onsite integrations for Quantum Metrics as follows:
    {
    
      "isEnabled":[{
    
         "source": "function",
         "param": "QuantumMetricAPI.getSessionID",
    					"paramValue": null,
    	      "predefinedArguments": ""		
    				}],
    				"integrationName":
    	      "quantumMetrics",
    				"parameters":[
    					{
    "source": "function",
    "param": "QuantumMetricAPI.getSessionID",
    "putIn": "sessionID",
    "predefinedArguments": ""
    			  	}
    			]
    			"constantParams": {
    				urlPattern":
    "https://<Host prefix>.quantummetric.com/#/users/search?ts=1month&autoreplay=true&replaysecond=-20&qmsessioncookie={0}"
    				}
    			}