Quantum Metric

To enable Quantum Metric integration, complete the following steps:

  1. Enable the 'quantumMetricsEnabled' provision.

  2. Retrieve the host prefix from the customer. This comes before 'quantummetric.com' in the portal URL (e.g., https://medallia.quantummetric.com).

  3. In Postman, set onsite integrations for Quantum Metrics as follows:
    { "isEnabled":[{ "source": "function", "param": "QuantumMetricAPI.getSessionID", "paramValue": null, "predefinedArguments": "" }], "integrationName": "quantumMetrics", "parameters":[ { "source": "function", "param": "QuantumMetricAPI.getSessionID", "putIn": "sessionID", "predefinedArguments": "" } ] "constantParams": { urlPattern": "https://<Host prefix>.quantummetric.com/#/users/search?ts=1month&autoreplay=true&replaysecond=-20&qmsessioncookie={0}" } }