To enable Tealeaf integration, complete the following steps:

1. Enable the 'tealeafEnabled' provision.

2. Retrieve the following information from the customer:

   Parameter name	* Currently known value example
   tleaf_hostname	host
   tleaf_servicename	service
   sessionIdCookieName	cookie

3. In Postman, set onsite integrations for Tealeaf, as follows:

   {
   
     "isEnabled":[
       {
   
        "param": "{{cookieName}}",
        "putIn": "sid",
        "source": "cookie",
        }
   ],
   "constantParams": {
    "urlPattern":
   "http://<tleaf_hostname>/<tleaf_servicename>/cxConnect.asmx/GetSessionReplayLink?SessionT
   ype=ALL&LinkType=1&Field=CustomVar39&SessionPreference=3&Value=<Session-Id>=<Feedback-Date>&Redirect=TRUE"
        "tleafHostName": "{{host URL}}",
        "tleafServiceName": {{service name}}"
        "sessionIdCookieName": "TLTSID"
       }
   }     

The Tealeaf session replay link will appear in the Digital inbox in the Summary section for a particular feedback item if session recording ID was present at the time the feedback was submitted. In the Reports section, the Tealeaf session will be named 'Session Recording' if applicable.