UserReplay

To enable UserReplay integration, complete the following steps:

  1. Enable the 'userReplayEnabled' provision.

  2. Retrieve the following information from the customer:
    • Cookie name.

    • Host prefix (comes before 'userreplay.com' in the userreplay portal URL).

    • Project ID (comes after 'pid=' in the userreplay portal URL).

      For example: https://portal-eu2-181.userreplay.com/ur/real-time/dashboard/?pid=7

  3. In Postman, set onsite integrations for userReplay as follows:
    {
    
      "isEnabled":[
        {
    
         "source": "cookie",
         "param": "{{Cookie Name}}",
         "paramValue": null
         }
    ],
    "IntegrationName": "userReplay",
    "parameters": [
        {
    		"source": "cookie",
    		"param": "{{Cookie Name}}",
    		"putIn": "sessionId"
        }
    ],
    "constantParams":
    ""urlPattern": "https://{{host prefix}}.userreplay.com/voc_search.php?pid={{Project ID}}&date={0}&info={1}"}
    },