Landing pages

Feedback > Surveying > Survey Programs > Landing Pages

Defines the landing page to use for customers accessing the survey with an ID and URL, such as from a "paper survey invitation". In this scenario, the customer typically receives a paper invitation — possibly in the postal mail — that includes the URL to access the survey, and includes a unique ID that identifies the survey/invitation.

The URL includes a string that is the Survey ID that identifies the landing page specification. Once on the page, the customer enters the ID to retrieve the survey associated with the invitation.

The landing page uses the default Customization for the company unless overridden by the Customization property on this page.

Note: The "paper survey invitation" information is generated by the Medallia platform, and exported to an external service, which then generates the invitation and send it to the customer. The customers then all access the same landing page (via the same URL). On the landing page, the user enters a unique ID code that retrieves the customer-specific survey. This differs from standard feed-based invitations where the survey ID is encoded in the URL (and the user clicks the URL to access the survey), and it differs from Anonymous surveys which are not associated with an invitation.

Properties

Name: Name of the configuration
Sample Unit: A representative Unit used to determine the customization to use when the Customization property is empty. When picking the customization, the system may use the Unit's By Unit Groups specification to determine the customization.
Customization: Customization to use.
(Recommended) Leave blank to use the default for the survey program.
Survey ID: Identifier to be included in the URL to access the landing page. In this example, "orion" is the ID:
survey.medallia.com/?orion
Survey Prefix: Internal prefix for the survey as defined by Prefix on the Custom survey IDs page. On the landing page, the customer enters the unique ID code they received. That ID is appended to this prefix to for the complete survey ID.
Note:
Do not confuse the custom ID Prefix with the Survey ID that appears in the URL to the landing page, though they can be the same value. In this example, orionSurveyID is the Survey ID to the landing page: survey.medallia.com/?orionSurveyID .

But to directly access the survey, use the complete custom ID, including the Prefix. In this example, orionPrefix is the Prefix: survey.medallia.com/?orionPrefix-a2c-4f6-g8.

The later example bypasses the landing page and goes directly to the first page of the survey.
Translation Explanation: A note to translators.
Push To Survey Engine: Pushes the survey to the Survey Engine. Do this after creating or updating the landing page specification. For more information, see Push surveys.