Summary
Summary revises the Ask Now configuration. It displays which steps have some missing configurations or errors that need work before distributing Ask Now. Some errors that may impede Ask Now activation are:
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Distribution and audience — There is no parent survey(s) where Ask Now is added, or a target audience is not defined.
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Questions — Ask Now questions are not renderable via survey preview.
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Translations — Translations are missing, have errors, or are out-of-sync.
Click Edit next to each step to go back and make all necessary changes. Click Test to go to the Testing step to test the complete Ask Now.
Activate and deactivate Ask Now
After all the steps are completed and reviewed, click Activate to effectively add the Ask Now questions to the selected parent surveys and start collecting responses. Note that the status of Ask Now changes to Active and responses should start appearing in Results.
Click Deactivate to remove Ask Now from the parent survey(s).
Publish changes
After activating Ask Now, Publish changes to safely make changes without deactivating Ask Now and impacting its current live settings. This image shows how Ask Now signals the changes made in the Distribution and Audience step after being activated:
Click Publish changes to deploy the changes to the active Ask Now.
