Voting

Voting allows users to show support for an idea.

Voting is a feedback mechanism that fosters community engagement to help bring the most valuable ideas to the forefront. An idea's score, shown in the upper right corner of the idea page, is the reflection of how people have voted for the idea. The score display and voting options available depend on how the challenge is configured.

Manage voting

Manage voting for a challenge in the challenge editor, in the relevant part for the Challenge Type. The options available

Challenge typeManage voting on
StandardSettings tab
MilestoneVote Target milestone editor
FunnelFunnel phase editor

The types of voting allowed depends on the challenge type.

Voting types

A thumbs up/down score displayThumbs up/down — An up vote gives the idea a point. A down vote takes away a point. The score is the the total of votes for added to with the total against. A negative score indicated more votes to reject than to support this idea. This option is not available for milestone challenges.
A thumbs up score displayThumbs up — An up vote give the idea a point. The score is the sum of all votes cast. This is the only option available for milestone challenges.
A stars score displayStars — Rates the idea on a scale. An idea's score is the average of all ratings. This option is not available for milestone challenges.
A points score displayPoints — Users give points to ideas. The maximum count of points that users can give to ideas is set in the voting options. An idea's score is the total of all points awarded to it. This option is not available for milestone challenges.
A scorecard score displayScorecard — Users rate ideas against different criteria. The idea will have an average score for each criterion, and an overall score, averaged across all criteria.

Voting options

The voting options available depend on the selected challenge type and the selected voting type, and they allow you to

  • Enable blind voting on ideas

  • Show who voted

  • Enable voting wallet

Voting types and options editor

Blind voting

Allows users to vote for ideas, but only moderators can see the score.

Thumbs up score with total hidden

Blind voting is useful when you don't want users to be swayed by the opinions of others, and to ensure they aren't viewing an idea only because it is popular.

Show who voted

Displays who voted on the idea, and how they voted.

Important: Do not enable this option when blind voting is also on because users can calculate the score from the individual votes in the list.
Voting wallet

The voting wallet limits the number of ideas users can vote for, or the number of points that they can give to ideas. As users cast votes, they see a message indicating how many votes they have left.

Message saying "You have 7 points remaining"

The voting wallet affect different voting types in different ways, for detailed information about how to make the best use of this feature, see Using the vote wallet.