Access a client's Mindful UUID

Use browser tools to locate client UUIDs.

Restriction: This feature or information is available to Medallia employees only and it is not to be shared outside the company.

Follow the steps below to access a client's Mindful Callback UUID:

  1. Log in to Mindful Callback Platform Admin.

  2. On the Organizations page, locate the client's organization.

  3. Open the Mindful UI for that organization.

  4. In your browser, right-click to inspect or open the developer tools.

  5. Open the Network tab and refresh the page to retrieve data.

  6. Still on the Network tab, scroll down to find the [short number string].json request to the /clients endpoint. (For example, d36e340-747e-4086-8a31-70d18587a9ab.json)

  7. Select that row, then open the Preview tab of the JSON request.

    The uuid field will be at the bottom of the request.

example of a client UUID