Policies: Disaster recovery and business continuity

Medallia's commitment to business continuity

Medallia maintains a written disaster recovery and business continuity program to which the leadership of the company is committed. The plan includes:

  • Risk management and business impact analysis activities to identify recovery priorities

  • Processes for notification of stakeholders

  • Processes for disaster recovery

The plan is regularly tested and reviewed through tabletop exercises and team reviews.

Download the full policies document in the Information and Security article.