HTML Search

HTML search reporting allows you to search for specific HTML strings captured in sessions.

Key use cases

  • Search for errors on a property reported by visitors directly in the HTML code.
  • Search for expired offers or other content no longer supported on a property.

Creating an HTML search report

  1. On the navigation bar, go to Analyze > Technical > HTML Search > + New HTML Search.Creating a new HTML search report

  2. Enter a Name for the report.

  3. In the Search type dropdown menu, select one of the following types of HTML string to search for:
    • Text — Enter an item of text from the website code, such as a sentence or phrase on a page.
    • Attribute — Enter an HTML attribute from the website code.
      Note: If you select this option, enter the name of the attribute, without any prefixes, in the Search attribute text box appearing below. For example, class, id, or data-custom.
    • URL — Enter an HREF from the website code.
  4. In the Search value box, enter the exact HTML string to search for based on the Search type selected.
  5. (Optional) In the Segment box, select a segment to apply.
  6. In the From date box, select the earliest date to search within.
  7. In the To date box, select the latest date to search within.
  8. Click Save HTML Search.
The HTML report is created and appears on the top of the table with a Pending status.HTML search report with "Pending" status

When Decibel finishes processing the HTML Search, the status becomes Complete.

To view Sessions containing the HTML Search, in the Actions column, click Show sessions button Show sessions.
Note: If no Sessions contain the HTML Search, Show sessions button Show sessions does not appear.