Description

This app enables a 1-page dashboard & quarterly push report targeted at driving executive engagement. The report displays a summary of main scores, benchmarks, focus areas, response rates, Closed Loop Feedback, and user engagement metrics.

Prerequisite

CX: HealthWatch & Resources

Business Impact

Accelerated Decision Velocity: By automating the aggregation of disparate HealthWatch reports into a single source of truth, executives can identify critical trends and authorize interventions in a fraction of the time.

Enhanced Operational Transparency: The unified reporting structure eliminates data silos, providing a standardized view of KPIs that ensures cross-functional alignment on performance benchmarks and corporate objectives.

Optimized Resource Allocation: Reducing the manual effort required for data preparation allows high-value personnel to pivot from administrative reporting to strategic analysis and proactive risk mitigation.

Whats Included

Dashboard showcasing key metrics from an Executive standpoint, that combines data from across various Program Health reports

Effort Size

XS

Available Pre-Configured Translations

Reporting

English, Spanish (Spain), French (France), French (Canada), German, Italian, Portuguese (Brazil), Japanese

Reporting Roles

2

Admin, Insights