ServiceNow HRSD Connector

About the App

Xchange Listing

ServiceNow HRSD Connector

Description

Medallia for ServiceNow HRSD enables organizations to transform the HR experience by driving visibility, intelligence, and action to delivery superior employee experiences. With Medallia’s real-time feedback capture and AI-powered text-analytics, HR teams can optimize employee support, lower the barrier to resolution, and enhance moments that matter.

Medallia for HRSD enables organizations improve employee satisfaction and increase employee retention.

Prerequisite

3rd Party - Service Now

ServiceNow Connector App

Whats Included

• A managed solution that seamlessly integrates with ServiceNow HRSD

• Trigger feedback (email-to-web, SMS, video, or other) directly after an event.

• Sync experience data back into ServiceNow to ensure users can work from their system of engagement.

• Re-open objects in ServiceNow that are not considered resolved.

Effort Size

M

App Supporting Materials

The following table provides quick access to all essential supporting materials for the ServiceNow HRSD Connector BPP, including data integration specifications, playbooks, and overview decks, available in Google Sheet, Excel, and PDF formats.

Document Name

Google Drive

Excel

PDF

PPT

ServiceNow HRSD Connector External Playbook

ServiceNow HRSD Connector External Playbook Google Drive

N/A

ServiceNow HRSD Connector External Playbook PDF

ServiceNow HRSD Connector External Playbook PPT