Social: Feedback & Review Analyzer

About the App

Xchange Listing

Social: Feedback & Review Analyzer

Description

Provides reporting for data collected via the Medallia Social product. This includes dashboards and supporting roles and fields. Reports include the customer’s data ONLY. Rival reporting is available separately via Social Benchmarking apps.

Hierarchy Unit

Location

Reporting

English, Spanish (Spain), French (France), French (Canada), German, Italian, Portuguese (Brazil), Japanese

Reporting Roles

2

Admin, Insights

Alerts

3

Detractor, Promoter, Passive

Template Data Integrations

1

• Import from Medallia Social (up to 25 templated fields)