How to access the Knowledge Center without Okta

Quick access for employees without Okta

As mentioned in the Technical support article for clients, there is a single sign-on (SSO) integration enabled between Feedback and the Medallia Knowledge Center (help.medallia.com). If you are not able to access the Knowledge Center directly via Okta, you can use the "Contact Support" link in the sidebar of the Feedback UI instead.

demonstration of accessing the help center