Mindful
Explore Medallia Documentation
Mindful Contents
API
Mindful Platform
Mindful Feedback
On-Premise solutions
On-Premise solutions overview
On-Premise Callback
Welcome to On-Premise Callback!
Mindful Callback On-Prem End-of-Life
Architecture
Compatibility and integration matrix
Configuration
Adding registry settings
Archive Service
(9.2+) Callback configuration appendixes
(9.1+) Callback configuration process
Configuring Core Information in VHQMWS web.config Files
Configuring Enterprise Pulse
Callback Fate Codes
(9.5+) Configuring the Messagebus/PTK heartbeat timeout
Configuring Windows Authentication Logon Credentials for SQL
Changing application settings in the VHQMWS web.config file
Changing the IIS Port Number
Historical database (VHT_RPT) schema
HTTPS Protocol Support
On-Premise Callback software components
(9.1+) Operation Mode Server Overview
Resetting Passwords
Restarting web services
Starting and stopping On-Premise Callback
System Management
Testing Callback after installation
TLS 1.2 support for SQL 2017
User and Configuration Audit Logging
User Audit Logging in Callback
Using different UCID formats
Installation
Known issues in On-Premise Callback
Platform Toolkit (PTK)
Release notes
Security
Service bulletins
System requirements
Troubleshooting
Upgrade
User guides
Interactive Voice Gateway (IVG)
VXML Interaction Server (VIS)
Training library
Integrations
list_altShow Contents