Existing Experience Cloud customers on data records (EDRs)

As a technical qualification, all existing Experience Cloud customers must be on 23CR4 (e687) or a more recent release.

Option 1 — Have a renewal or expansion Order Form signed after May 30, 2024. The Order Form must contain the following:

• Standard Experience Cloud terms​

• The live Experience Cloud product description link​

• The live subprocessor link

Option 2 — Sign a separate legal letter to get access to Agile Research. No redlines are allowed.

Requesting Agile Research provisioning

Existing Experience Cloud customers on Experience Data Records (EDRs) should contact their account team to request access to Agile Research.

Non-data records customers

Experience Cloud customers must be on data records to get access to ​Agile Research. If you are not on data records, contact your Account Manager to discuss options.