Asking survey respondents for consent
In Medallia Agile Research, you can easily add a privacy notice by activating the survey setting Show privacy notice in footer. Once activated, a link to your own privacy notice will be shown in the footer of the survey and email invitation.
Creating a privacy notice for your survey
See Showing privacy notices on surveys for steps on adding a privacy notice on your survey.
Creating a consent question
Once you've created the Privacy Consent page, you can request explicit consent for this notice by adding a consent question.
- Open your survey.
- Add a new question where you want to put this consent question, preferably at the beginning of the survey.
- Select the multi-select question type.
- Enter your question.
- Put the cursor where you want to put the link to the Privacy Notice. Then click on the Variables dropdown and select Privacy Notice.
The words "Privacy Notice" will appear and will already be a link to that survey's Privacy Notice page.
Add only one answer option where the respondent can consent to your privacy notice.
Set this question to mandatory.
Click Save.
This way the respondent will not be able to continue the survey prior to giving their consent. Additionally, you will be able to demonstrate that consent was given as this consent will be registered in the survey reports and you'll be able to access it through the individual respondent report.