Medallia for Adobe Launch version 1.1.0

January 2022

This document describes the upgrade process and new features in version 1.1.0 of the Medallia Adobe Launch extension.

What’s new

Medallia for Adobe Launch Extension version 1.1.0 contains the following new features:

Note:

The Event Data Isolation option is not required in order to use the Button Displayed event.

To upgrade Medallia for Adobe Launch Extension:

  • Within your Adobe Launch instance, click on Extensions to load the installed extensions page.
  • In the list of extensions, find the Medallia for Adobe Launch Extension.
  • Click on Upgrade and confirm.

Upgrade confirmation screen.

Event Data Isolation

Event Data Isolation is an additional layer of hardening for our survey event integration that ensures that form events data are not overwritten by other extensions that might be running in parallel. If you are using additional Adobe Launch extensions or using your own custom code, enabling this option is recommended.

Note that enabling this option requires a slight modification to your custom code as described in the Event configuration page as follows:

If you are using a Satellite reference object for Medallia's Data Elements, you need to add an event as the second parameter. Change your code from: _satellite.getVar("name") to: _satellite.getVar("name", event)

To enable Event Data Isolation:

  • Within your Adobe Launch instance, click on Extensions to load the installed extensions page.
  • Under the "Medallia for Adobe Launch" section, click Configure.

Configure extension screen.

  • In the Configure Extension screen check the Enable event data isolation option. Before applying this change be sure to read the on screen instructions regarding the required update for custom code.

Enable event data isolation screen.

Button Displayed Event

The Button Displayed event is a new event that you can capture using the Medallia for Adobe Launch Extension. This event is triggered when a Digital survey button is displayed on the user’s screen. This event’s payload contains the ID of the survey that is triggered when the button is clicked. The Button Displayed event is available once you upgrade the Medallia for Adobe Launch Extension, which adds the event type to the Event Configuration screen.

To use the Button Displayed event:

  • In the Event Configuration screen under Event Type, select Button Displayed.

  • Set Name to identify this event in Adobe Launch.

Event configuration screen with button displayed event type.