If you come across issues with WKWebView tracking, try disabling WKWebView tracking via app's Info.plist.

Disable WKWebView tracking by adding the following to your app's Info.plist file and set DisableWKWebViewTracking to YES (boolean value).

<key>MedalliaMXO Config</key>
<dict>
  <key>Swizzling Options</key>
  <dict>
    <key>DisableWKWebViewTracking</key>
    <true/>
  </dict>
</dict>