Domo
This topic describes how to integrate Medallia Agent Connect and Domo, bringing Agent Connect customer feedback and agent-performance data into your Domo environment. This data enhances your Domo dashboards, helping you identify actionable insights.
- On the Agent Connect Integrations screen, obtain your Production API Key and Secret Key.
For more information, see Integrations. If the Integrations screen does not include a link to obtain your Secret Key, contact Medallia Customer Support for assistance.
- Install the Agent Connect Connector app for Domo, available on the Domo Appstore.
- Open the Configure the Agent Connect Connector app for configuration.
- In the Credentials section, enter your Agent Connect Secret Key and then click Connect.
- In the Details section, configure the following information, and then click Next:
- Enter your Agent Connect Production API Key
- Select whether you want to return rows for requests, responses, or both
- Select a time frame for the data you want to transfer.
- In the Scheduling section, define how often you want the dataset to run and then click Next.
- In the Name & Describe Your Dataset section, enter a name for your dataset, and then click Save.