Mobile reporting
Medallia Mobile and Medallia Voices make experience feedback accessible to users on their smartphones. Mobile applications present a subset of reports and feedback available on web and may not have the same level of confidentiality constraints. Consider this information while enabling mobile apps for confidential EX programs:
| Medallia Mobile | Medallia Voices |
|---|---|
| All modules on the mobile dashboard must use the right data view (such as Employee Confidential data access). | Include only one score that combines all scores (preferably the Engagement Score) from the response and one Comment field. |
| Medallia Mobile only supports one Responses Feed module. Include only one score that combines all scores (preferably the Engagement Score) from the response and one Comment field. | The date displayed in the Responses Feed module is not Response date; use Wave date instead. |
| The date displayed in the Responses Feed module is not Response date; use Wave date instead. | |
| If the role uses a confidential data view, suppress the permission to create user-specific Scorecards. Data views cannot be specified for user-created scorecards. | |
| Suppress the permission to subscribe to notifications using the mobile Watchlist. |
