STR Rival lists

STR Rival lists, or STR Competitors, are lists created at a corporate level using STR data. You can import the rival lists for all the units associated with a hospitality company. The ability to import rival lists allows hospitality companies to manage rival lists at the corporate level.

After an import, the rival list for each property appears in a new list called STR Competitors (since each property is identified by its STR ID). Companies will typically send you the latest version of the import file on a monthly basis.

In this example, the STR Competitors list for an Astana hotel was created from an imported file. The STR Competitors list supplements the Nearby Rivals lists (generated by Social Feedback), and the New competitors custom list (created by a hotel manager):

STR rival list.

Important: All hotels in the list must exist in the STR database.

For units that have an imported rival list, you can set the STR Rival list to open by default from the Rival Lists screen. If you do not set the STR competitors list as the default list, or if the imported file does not include a rival list for a particular property, the Nearby Rivals list opens instead.

For more information, see:

Tip: STR Rival list is only applicable for the hospitality industry; there is not a similar list for non-hospitality industries.

Import STR rival lists

To import rival lists:

  1. Obtain a spreadsheet from the company that references properties by STR ID. For formatting requirements, see File.

    In this example, 6 rivals are in STR ID 100127's rival list, 4 rivals are in STR 100169's rival list, and 4 rivals in STR ID 100243's rival list.

  2. Go to the Rival List Import Settings screen.

    1. Enable specific roles to view data from STR rival lists.

      1. To enable specific roles to see STR rival lists, choose the roles in the Make STR the default comp set property.

      2. Select the Use Nearby Rivals if STR comp set is missing if you want Social Feedback to apply the Nearby Rivals list in the case that the property doesn't have an STR rival list.

    2. Give your rival list a name in the Imported Rival List Name field.

      In this example, STR Competitors is in the Imported Rival List Name field.

  3. Go to the Rival List Import Uploads screen.

  4. Click Upload a new STR competitor set file.

  5. For Mode, choose one of these options:
    OptionDescription
    REPLACEReplaces the data from any previous imported files. It deletes any rival entries that were imported previously but do not appear in the latest imported file. Use this option for large changes. For example, when importing a spreadsheet with an entire month's worth of updates.
    UPDATEImports the file and replaces the contents of all matched competitor lists. The competitor lists that are not mentioned in the file do not change. Use this option for small updates. F
  6. Choose the file.

    You can download the template file to view the required format, and click Process a file on pretend to test the import before making permanent changes to the database.

    Restriction: Only .XLS or .XLSX files are supported.
  7. Click Save.

    In this example, the chosen file replaces all rival lists that were previously imported.

    After you click Save, information about the status of the import appears.

  8. Reload the page to view any updates about the status of the import. For more information, see Status.

  9. Once the import is completed, download the Competitor List Import report for information about the rival lists that were added, removed, and modified:

    You can download the Competitor List Import or open the file in a browser.

    For more information, see Competitor List Import.

  10. Click the Settings tab from the Rival List Import screen:

    There are two tabs on the Rival List Import screen: Settings and Uploads.

  11. Review the summary report, which lists the properties that have an imported rival list, as well as the properties that are missing an STR rival list. To get the summary report, go to the Report for STR Comp Set Status section, and then click Send Report.

    To get the summary report, go to the Report for STR Comp Set Status heading, then click the Send Report button.

    For more information, see Report for STR Comp Set Status.

Restriction: Imported rival lists cannot be modified or deleted from the STR list.