Configure Medallia Voices TV

Configuration of Medallia Voices TV in Medallia Experience Cloud.

You need Administrative permissions and Reporting permissions to perform these tasks.
These steps list the best practices when configuring Medallia Voices TV.
  1. Configure the overall appearance of Medallia Voices TV in Application branding.
    Application branding customizes the overall appearance (the theme), and the logo(s) to show on the screens.
    1. In the Navigation theme property, select the overall look and feel of the interface. Options are:
      Dark — A dark background with light text and links.
      Light — A white background with dark text and links.
      These are examples of Dark and Light themes:
      Examples of dark and light themes in Medallia Voices TV
      Important: This configuration can be overridden from the Settings menu in Apple TV. For more information, see Use Medallia Voices TV.
    2. In the Company Logo property, choose and upload a custom logo image.
      For more information about the specific dimensions of the logo image, see the Logos section in Application branding.
  2. Configure Medallia Voices TV tabs and subtabs in Medallia Mobile Navigation the same way you would set up Medallia Voices.
  3. Create a new Medallia Voices Dashboards in Medallia Admin Suite.
    For more information, see Build a dashboard.
    The Voices Dashboard in Mobile Navigation
  4. Add and configure a Voices module.
    In this section you can set filters and controls, roles that can see the module, data properties, and cards and buckets properties.
    Important: The Number of cards property is set to 10 cards by default, but this configuration can be overridden from the Settings menu in Apple TV where you can set up to 100 cards. For more information, see Use Medallia Voices TV.
    Restriction: Voices TV supports only a single bucket or tile. If multiple buckets are created in the Voices module, Voices TV displays only the topmost bucket.
  5. Publish your dashboard and navigation changes.
Your dashboard is now live and you can start using Medallia Voices TV. For more information, see Install and sign in to Medallia Voices TV and Use Medallia Voices TV.