Adding links to your social media

Many organizations have a presence on social media and you may want to encourage your users to find you on other platforms such as Twitter and Facebook.

You can specify the names of the social media accounts associated with your community. You can then choose to display relevant follow buttons for these accounts in the navigation menu.

Social media links in upper right of page are grey and disabled

These icons are initially greyed out, but if users click on the three dots icon the social media icons will expand and become colored. If you click on any of the icons, you will be taken to relevant social media platform.

Social media links in upper right of page are enabled

Adding links to your social media platforms

To add links to your own social media platforms:

  1. Click on Community Settings in the Crowd Management menu, this will open the Community tab of the Settings area.

  2. Scroll to the bottom section of this page to find the options to add Social media links.

    Social media link details for each and Show icon checkboxes for each

  3. Enter the details of any social media platforms to which you would like to link.

  4. Underneath each social medial platform, there is a tick box that asks if you want the icon to be visible. Tick this box if you want the icon of that social media platform to be visible in the navigation menu.

  5. When you have added the details of any social media platforms that you'd like to add, click Save changes.