Changing your community name

The name of your Medallia Ideas community is important, it is the identity of your community and lets users know what your community is all about.

Your community name is displayed in a number of different places including:

  • Emails notifications
  • Email invitations to the community
  • The community banner (if you have this option selected)
  • The log in page

You can change your community name whenever you like, changing the name does not affect your community's URL (web address). Although the process of changing your community name is very simple, we recommend that you don't do it too often so that your users don't get confused!

To change the name of your community

  1. In the Crowd Management menu click the ' Community Settings' tab.

  2. The 'Community' tab will open by default. From here you can configure your community settings.

    Community tab showing an empty Community name

  3. Enter the new name of your community in the field labeled 'Community name'

  4. Click the 'Save changes' button to make the name change live.

Note: If you have set your community name to show in your banner the color it is displayed in will depend on the color of your banner. For a more comprehensive look at using the Design features, take a look at our Design help guides.