Changing your password

How to change your Medallia Ideas account password

You may change the password to your Medallia Ideas account at any time.

Restriction: You cannot change your Medallia Ideas if you sign into your community using your organizational username and password or your social media credentials.

If you've forgotten your password and can't log into your Medallia Ideas community, follow the instructions in Recovering your forgotten password.

  1. Select My profile in the top left of the screen.
  2. Go to More > Settings > Password reset.
    Profile Settings with 'Password reset' tab selected show reset information
  3. Enter your old (current) password, then enter your new password.
  4. Click Save.
Your new password is now in effect; use it the next time you sign in.