Cookie types
| Cookie | Cookie Name | Provider | Cookie type (per Medallia) | When cookie is stored | Purpose (listed in cookie banner) | Description | Duration | Type | Operational/Support implications if cookie is disabled |
|---|---|---|---|---|---|---|---|---|---|
| Load Balancing | NSC_tvswfz.nfebmmjb.dpn | Medallia | Technically Necessary | Always stored | Enables load balancing. | Load balancing is the process of distributing traffic among multiple servers to improve a service or application's performance. This cookie enables load balancing. | Session | HTTP Cookie | Survey performance may be affected if the survey taker is not "stickied" to a node. |
| Anti-Cheating Engine | sEc.$XXXXXX | Medallia | User Experience | Always stored | Helps detect if someone is committing identity theft with malicious intent. | Enables the capability to do Trust Analysis through Medallia Anti-Cheating Engine (ACE). A randomly generated and unique cookie is stored for each survey taker when visiting browsers. The cookie value is a randomly generated 128-bit id and does not store any identifiable data of the survey taker. This cookie is related to rule 1 of the ACE feature. | 6 months | HTTP Cookie | ACE feature will not work (only rule 1) |
| Feedless Survey | feedless-XXXXXX | Medallia | Technically Necessary | Only if feedless/anonymous with "Block for days" enabled | Enables the capability to recover data and preferences in anonymous surveys and to block multiple surveys for the same survey taker in a defined time window. | Enables the capability to recover data and preferences in anonymous surveys and to block multiple surveys for the same survey taker in a defined time window. In anonymous surveys a cookie is generated to keep track of the anonymous ID in case the survey taker revisits the landing. See "Block for days" paramenter when creating the live link. The cookie will not be generated if the parameter is set to Zero. | Configurable | HTTP Cookie | The same Survey Taker will be able to give feedback multiple times. |
| Cookie Consent | consent.$XXXXXX | Medallia | Only on surveys with Cookie Confirmation feature. (Not the cookie banner feature.) | Records whether respondent has accepted cookie terms and conditions (if enabled by the Medallia client). | 1 year | HTTP Cookie | Today we will not have another way to identify if the Survey Taker accepted the Terms and Conditions | ||
| Session/Timeout | sessionID | Medallia | Only on surveys with Survey Timeout Feature or Survey Authentication | Prevents repeated use of temporary surveys. | Prevents use of expired temporary survey URLs and provides access to authenticated surveys. Survey timeouts feature generate temporary urls. In order to make sure this temporary urls are only used by the original survey-taker, a cookie is added. Once the timeout expires, the survey-taker must go to the original link in the invite. Authenticated surveys are surveys that require authentication against an Identity Provider to be accessed. This cookie identifies an authenticate session in those cases. | Persistent | HTTP Cookie | Survey timeout feature and authenticated surveys will not work | |
| Medallia Video (Local Storage) | _medallia_lens_user | Medallia Video | Only on surveys with Medallia Video enabled | Links sessions together. | Randomly generated ID saved in the local storage scoped to the page where Medallia Video is integrated. Not shared beteween integrations. This value is fed into Azure Application Insights to link sessions together. | Persistent | Local Storage | Medallia Video media recording widget will not load. | |
| Medallia Video | ai_session | Azure Application Insights | Only on surveys with Medallia Video enabled | Links any exception or network errors to the survey taker. | Used by the Azure Application Insights library to link any exception or network errors to the corresponding survey taker. HTTPS is required to use Media Capture. | 1 month | HTTP Cookie | Medallia Video media recording widget will not load. | |
| Medallia Video | ai_user | Azure Application Insights | Technically Necessary | Only on surveys with Medallia Video enabled | Links any exception or network errors to the same session. | Same as above but allows linking of any exception or network errors to the same session. HTTPS is required to use Media Capture. | 1 year | HTTP Cookie | Medallia Video media recording widget will not load. |
| Tripadvisor | PAC | Tripadvisor | Technically Necessary | Only on surveys with Tripadvisor page embedded | 1 year and 1 month | HTTP Cookie | Tripadvisor widget will not load | ||
| Tripadvisor | PMC | Tripadvisor | Technically Necessary | Only on surveys with Tripadvisor page embedded | 1 year and 1 month | HTTP Cookie | Tripadvisor widget will not load | ||
| Tripadvisor | SRT | Tripadvisor | Technically Necessary | Only on surveys with Tripadvisor page embedded | 30 minutes | HTTP Cookie | Tripadvisor widget will not load | ||
| Tripadvisor | ServerPool | Tripadvisor | Technically Necessary | Only on surveys with Tripadvisor page embedded | This cookie is generally provided by Tripadvisor and is used for advertising purposes. | This cookie is generally provided by Tripadvisor and is used for advertising purposes. | Session | HTTP Cookie | Tripadvisor widget will not load |
| Tripadvisor | TADCID | Tripadvisor | Technically Necessary | Only on surveys with Tripadvisor page embedded | This domain is owned by Tripadvisor. The main business activity is: Travel Information/Tracking/Advertising. | This domain is owned by Tripadvisor. The main business activity is: Travel Information/Tracking/Advertising. | 10 years | HTTP Cookie | Tripadvisor widget will not load |
| Tripadvisor | TART | Tripadvisor | Technically Necessary | Only on surveys with Tripadvisor page embedded | 5 days | HTTP Cookie | Tripadvisor widget will not load | ||
| Tripadvisor | TASID | Tripadvisor | Technically Necessary | Only on surveys with Tripadvisor page embedded | 30 minutes | HTTP Cookie | Tripadvisor widget will not load | ||
| Tripadvisor | TASSK | Tripadvisor | Technically Necessary | Only on surveys with Tripadvisor page embedded | 6 months | HTTP Cookie | Tripadvisor widget will not load | ||
| Tripadvisor | TASameSite | Tripadvisor | Technically Necessary | Only on surveys with Tripadvisor page embedded | This domain is owned by Tripadvisor. The main business activity is: Travel Information/Tracking/Advertising. | This domain is owned by Tripadvisor. The main business activity is: Travel Information/Tracking/Advertising. | 10 years | HTTP Cookie | Tripadvisor widget will not load |
| Tripadvisor | TASession | Tripadvisor | Technically Necessary | Only on surveys with Tripadvisor page embedded | This cookie is used to track visitors across websites to build a profile of search and browsing history. | This cookie is used to track visitors across websites to build a profile of search and browsing history. | Session | HTTP Cookie | Tripadvisor widget will not load |
| Tripadvisor | TATravelInfo | Tripadvisor | Technically Necessary | Only on surveys with Tripadvisor page embedded | This cookie is used to track visitors across websites to build a profile of search and browsing history. | This cookie is used to track visitors across websites to build a profile of search and browsing history. | 14 days | HTTP Cookie | Tripadvisor widget will not load |
| Tripadvisor | TAUD | Tripadvisor | Technically Necessary | Only on surveys with Tripadvisor page embedded | This cookie is used to track visitors across websites to build a profile of search and browsing history. | This cookie is used to track visitors across websites to build a profile of search and browsing history. | 14 days | HTTP Cookie | Tripadvisor widget will not load |
| Tripadvisor | TAUnique | Tripadvisor | Technically Necessary | Only on surveys with Tripadvisor page embedded | This cookie is used to track visitors across websites to build a profile of search and browsing history. | This cookie is used to track visitors across websites to build a profile of search and browsing history. | 2 years | HTTP Cookie | Tripadvisor widget will not load |
| Tripadvisor | __vt | Tripadvisor | Technically Necessary | Only on surveys with Tripadvisor page embedded | A few seconds | HTTP Cookie | Tripadvisor widget will not load | ||
| Tripadvisor | thx_guid | Tripadvisor | Technically Necessary | Only on surveys with Tripadvisor page embedded | Allows unique identification of a device (PC, telephone, etc.) used to place orders on this website for subsequent analysis. | Allows unique identification of a device (PC, telephone, etc.) used to place orders on this website for subsequent analysis. | 5 years | HTTP Cookie | Tripadvisor widget will not load |
| Tripadvisor | tmx_guid | Tripadvisor | Technically Necessary | Only on surveys with Tripadvisor page embedded | Used to prevent fraud on Social Impact microsite. Vendor: ThreatMetrix | Used to prevent fraud on Social Impact microsite. Vendor: ThreatMetrix | 5 years | HTTP Cookie | Tripadvisor widget will not load |
