Boundary Mode and Comparison Mode

Boundary mode and comparison mode provide further insights into data displayed in heatmaps.

Boundary mode

You can view all of the session replays from selected clicks using our boundary mode feature. Simply click the Boundary mode button on the right of the heatmap toolbar.

You will now be able to click and drag your mouse over a selected area of clicks. This will create a red square over the selected area and will calculate the total number of clicks, which can be seen by hovering your mouse over the filled red square in the top right hand corner of the selected area.Boundary mode in a dot heatmap

Clicking Show visitors will provide you with a list of the sessions that clicked in the selected area.

You can also select to ignore these clicks using the respective Ignore button which will re-generate the heatmap excluding these clicks.

Comparison mode

Using comparison mode will result in two heatmaps loading side-by-side, allowing you to see how user behavior changes based on the parameters you set.

Note: Comparison mode is not available for DXA for Mobile.

Comparison mode can be enabled at any time by simply clicking the Comparison mode icon in the top right of the heatmap toolbar. This will now load two heatmaps side by side.Comparison mode for a dot heatmap

Comparison Mode allows you to compare any type of heatmap for the same page and device type. You can change the type, period, and filters for each heatmap. Simply click on a particular heatmap, which will then be highlighted by a blue rectangle, and then update the Heatmap type, the date range, or apply filters.

Viewing session replays of clicks and hovers

When using the attribution or hybrid heatmaps in comparison mode for attributed clicks and hovers, you can see all of the session replays of users who click or hover on a particular element of the page by hovering over the number by the element that you are interested in and clicking the Show visitors button.

This will show you a list of all of the sessions that clicked on the relevant piece of content.Hovering over an element in comparison mode to view more details