Customer Data Storage and Retention

All data is stored within Amazon Web Services - primarily in the US-East region.Upon termination of the Connect service by a Client Organization, the data accumulated will be dealt with as follows:

• Upon client's request, all data will be removed that is not needed for contractual or legal reasons.

• In any case, within 7 days, customer name and email will be removed from the database and referenced solely via a system-generated anonymous identifier

• Within 30 days, email send logs referencing successful customer email deliveries will be purged

• Within 90 days, email send logs of any unsuccessful customer email deliveries will be purged

Download the full policies document in the Information and Security article.