Policies: Disaster recovery and business continuity
Disaster Recovery and Business Continuity
Medallia has a written disaster recovery and business continuity program that is committed to by the leadership of the company. The plan includes:
Risk management and business impact analysis activities to identify recovery priorities
Processes for notification of stakeholders
Processes for disaster recovery
The plan is regularly tested and reviewed through the enactment of tabletop exercises and team reviews.
Download the full policies document in the Information and Security article.