Agile Research 26ARCR1.3 release notes
Release starting 29 April 2026
Highlights
New Medallia Agile Research survey interface and Design Studio
Medallia Agile Research is releasing a new survey interface with Design Studio, which includes a new appearance editor. These are rolling out to customers by region over the next coming months.
A new survey experience for respondents
- New surveys created after your region is enabled use the new survey interface automatically.
Existing surveys are not upgraded automatically. They keep the appearance your respondents see today. A survey moves to the new interface only when you open Design Studio for that survey, make a change, and click Save. A confirmation message appears first, and the upgrade cannot be reversed. Copying an existing survey automatically applies the new survey interface to the copied survey version. The new interface is not backwards compatible.
Design Studio
- Real-time appearance preview — See how your survey looks to respondents as you make changes, without leaving the design panel.
Desktop and mobile preview — Toggle between desktop and mobile views, set specific dimensions, and adjust zoom to check your design at any screen size.
Automated accessibility contrast checks — Design Studio flags color combinations that fall below WCAG 2.1 contrast standards and can correct them automatically. Progress bar color, for example, is adjusted to meet a 3:1 minimum against whatever surface sits beneath it.
Modernized appearance and design settings — Logo, color, typography, background, and layout controls are reorganized into one panel with a live preview.
- Themes — Save any design as a theme and apply it to your other surveys using Theme Manager.
Themes and existing designs — Themes and saved designs created before this release do not migrate to Design Studio and will need to be recreated. See the Theme Manager documentation for additional details.
- New custom favicon — You can now upload a custom favicon to display when respondents open your survey in a browser tab. If no image is selected, the Medallia logo is used by default. Set this under Settings > Options > Favicon, then choose an image from your Media library or enter a URL.
Resolved issues
In the question editor, the Description box is now called Label. Additionally, a new box called Instruction(Optional) has been added to the question editor.
- Resolved an issue where SPSS export files were not downloading.
Resolved an issue where Chart Elements with breakout filters were not showing data for the Khmer language.
Resolved an issue where the aggregate API was not giving full information for NPS.
Resolved an issue where contacts were stuck in the Included state if SMS and email distribution methods were configured on surveys with only contact numbers added.
Resolved an issue where contacts were getting declined automatically.
- The following are allowed characters for contact imports:
Letters (a-z, A-Z)
Numbers (0-9)
Special characters including _, ., -, +, !, #, $, %, &, ', *, /, =, ?, ^, {}{, |, }, ~.
Resolved an issues where error messages were not shown on the new survey editor in cases the video question was not configured correctly.
Multiple log entries related to MFA are now resolved.
Resolved an issue where email domains were getting set to the wrong domain instead of what was selected from the dropdown.
Translations on the Survey Deliverability page have been corrected for Dutch and French languages.
Resolved an issue where contact emails with apostrophes were marked as Invalid.
Fixed the Manage Contacts link in the Throttling notification message.
Image support has been added in email invitations for Microsoft Outlook clients.
Resolved an issue related to the Conjoint question preview not appearing properly.
