Private messages
Use private messages to converse with other users about your ideas.
In Medallia Ideas, groups of 2 to 10 users can be have private message conversations.
View your private messages
To go view your messages:
Click on your profile icon in the navigation menu.
Click My Messages to open the messages tab in your Profile.
Any existing, on-going conversations appear on the left hand side of the messages area. Click a conversation view the messages in it.
Start a new conversation
To start a new conversation:
Click the New Message button.
Start typing in the To field to show matching users in your community.
Click a name to send a message to that person.
You can send a message to up to 9 other users.
To remove a user from the list, click the X next to their name.
Type your message in the box below the list of users and click Send.
Respond to messages
To respond to a message in a conversation:
Go to the Messaging tab and click on the conversation to show the messages in it.
Type your reply in the box that says Enter your Reply, below the other messages.
Click Send when you have finished.
Your response appears below the other messages.