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Medallia Experience Cloud Medallia Digital Medallia Agile Research Digital Experience Analytics Medallia Video Agent Connect Medallia Experience Orchestration Mindful Medallia Ideas Voci Sense360 Medallia Company Glossary

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mindful Contents

API

Welcome to the Mindful developer experience!

Mindful API

Authentication

Mindful API v2

Retrieve all Call Targets

Create a new Call Target

Retrieve call target details

Update a Call Target

Delete a Call Target

Invoke a call answer

Retrieve callback offer decision attributes

Retrieve contact center queues

Submit contact center queues

Delete a contact center queue

Retrieve current contact center metrics

Update contact center metrics

Retrieve current contact center metrics for a specific queue

Retrieve historical aggregated callback offer metrics

Retrieve historical aggregated callback offer metrics by interval

Retrieve historical aggregated callback outcome metrics

Retrieve historical aggregated callback outcome metrics by interval

Retrieve real-time Call Target statistics

Retrieve real-time Call Target statistics (all Call Targets)

Retrieve historical call data

Mindful API v1

shouldOffer decision logic

Usage limits

Datastore API

Scheduler API

Webhooks

Mindful Platform

Mindful Feedback

On-Premise solutions

Training library

Integrations

Retrieve all Call Targets

get

https://{api-gateway-hostname}

/v2/callback/callTargets

Request

Security: OAuth 2.0

Responses

200

401

500

For a 200 response code, the response body is an object containing data, an array of objects describing all call targets for an organization.

Body

responses

/

200

data

object

callTargets

object

Auth

:

Server Variables

:

curl --request GET \
  --url https://api.getmindful.com/v2/callback/callTargets \
  --header 'Accept: application/json' \
  --header 'Authorization: Bearer 123'

Response Example

1
{
2
  "data": {
3
    "callTargets": {
4
      "id": 0,
5
      "name": "string"
6
    }
7
  }
8
}

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