The contact center queue or skill group ID.
The platform type for which to retrieve metrics.
For a 200 response code, the response body is an object containing data
, an object with the current metrics for a contact center queue or skill group.
The ISO-8601/RFC-3339-formatted UTC timestamp at which the metrics were last updated.
curl --request GET \--url 'https://api.getmindful.com/v2/callback/contactCenter/metrics/queueId?platformType=amazonConnect' \--header 'Accept: application/json' \--header 'Authorization: Bearer 123'
1{2"data": {3"metrics": {4"availableAgentCount": 0,5"averageAbandonRate": 0,6"averageAnswerTime": 0,7"averageHandleTime": 0,8"estimatedWaitTime": 0,9"estimatedWaitTimeHigh": 0,10"loggedInAgentCount": 0,11"longestCallWaiting": 0,12"queuedCallsCount": 013},14"timestamp": "string"15}16}