Audit report

Learn how to generate and interpret an Audit report.

Important: This article applies to Government users only. If you are a user of the Shared production environment, see Audit Log for more information.

The Audit report provides a log of configuration changes within a specified date range. This CSV-formatted report logs a timestamp of each change, the user (or Smart Rule) that made the change, and the exact change that was made.

Generating an Audit Report

Follow the steps below to generate an Audit report.

image of the reports page
  1. At the top of the Reports screen, use the Select Date Range dropdown menu to select beginning and end dates for the report.
  2. Click Create Audit Report. A new row will appear on the screen for the new report.
  3. When the Progress column shows complete for your new report, click Download.

Understanding the Audit Report

Use the table below as a reference when interpreting the information in an Audit report.

ColumnDescriptionExample
TimeDisplays a timestamp (including time zone) representing the time at which the change was made.2021-04-01 09:31 EDT
UserIndicates the user (or Smart Rule) that made the changeuser@domain.com
ItemLists the item that was updated, such as a specific Call Target or user accountCallTarget-Billing
Changes

Indicates the setting that was changed and the change that was made to the setting

  • When changing from one value to another, the format will appear as {"setting"=>[old value,new value]}
  • When a new Call Target, user, or other complex object is created, the report will log all of the configuration details for that object.
  • The following changes are logged:
    • User login
    • Configuration changes
    • Object/item creation
    • User account updates
    • Report generation
    • Smart Rule actions
    • Updates to Business Units
    • Changes to Media Sets
{"configuration"=>[{"callback_delay"=>60}, {"callback_delay"=>120}]}

Following is an example of an entry in the Audit log, and how it can be interpreted:

example audit log entry
  • When was the change made?
    • April 1st, 2021 at 09:31 EDT
  • Who made the change?
    • The user with an email address of user@company.com
  • What item was changed?
    • The Call Target named Sales
  • What change was made?
    • The Minimum Number of Widget Scheduled Callbacks setting changed from 20 to 2