Enhanced Facebook sharing

Facebook has made an update to its share functionality which means metadata (headline, description and image) can no longer be manually updated. This change is a great thing for Connect clients because it enables a richer sharing experience through the inclusion of a caption and hashtag. Here's how the old and new experiences compare:

The old experience: You could customize the title, description and image

example of the old experience

The new experience with no customization: A summary of your destination URL will be displayed

example of the new experience without customization

The new experience with customization: A summary of your destination URL will be displayed as well as a hashtag and caption detailing the service experience

example of the new experience with customization

We will automatically copy your current title over to become your new caption, but if you want to add a hashtag, simply head over to Settings > Marketing.

If you are using a Facebook URL, then the option for the quote is unavailable.