Including links to other survey languages in invitations

By default, your survey invitation will always link to the survey in the same language in which you you send the invitation. For instance, Dutch invitations link to the Dutch survey and English invitations link to the English survey.

If you don't know the language that your contacts speak, you can create a survey in more than 40 languages. You can decide to send the invitation in one language and then add the links to other survey languages directly in the message body.

If a contact fills out the survey in a different language than the invitation language, their language code will automatically change into the code for the language in which that contact filled out the survey. You can use this information to update your own contact database.

Adding a variable

Use variables to add links to other survey languages.

You can insert {{contact.surveyUrl.languageSelection}} into your email invitation. This variable will change into the survey link (without language parameter) and leads to the language choice page of your survey. The variable {{contact.surveyUrl.otherLanguages}} will show the direct links to the survey in the other available languages.

That way, contacts who got the invitation in a different language than their preferred language can still select the correct language.

Enter this variable where you want to show the other language links. Or you can select the option Other languages from the variables dropdown menu in the email invitation.

The variable will change into the direct links to the survey in each available language, with an example as follows:

Other languages example.

Duplicating the body of the message in another language

You can also duplicate the invitation body, including the Click here to start button, in the other language. You can add the button using HTML.

It is recommended that you add no more than two languages to an invitation.

  1. Add all languages to your survey.
  2. Select Distribute > Email invitation.
  3. Type your invitation text in the correct language version (e.g., the English text in the English invitation).
  4. Add the translations underneath the original language.
  5. Change the design as necessary.

    Now you're ready to add the button in the other language and let it link to the correct survey version:

  6. Copy the following HTML code:

    English button:

    <table width="100%" border="0″ cellspacing="0″ cellpadding="0″>
<tbody>
<tr>
<td>
<table border="0″ cellspacing="0″ cellpadding="0″>
<tbody>
<tr>
<td bgcolor="#3369e8″ style="padding: 12px 18px 12px 18px; -webkit-border-radius:5px; -moz-border-radius: 5px; border-radius:5px" align="center"><a href="{{contact.surveyUrl.en}}" target="_blank" style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; font-weight: normal; color: #ffffff; text-decoration: none;">Click here to start →</a></td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
    French button:
    <table width="100%" border="0″ cellspacing="0″ cellpadding="0″>
<tbody>
<tr>
<td>
<table border="0″ cellspacing="0″ cellpadding="0″>
<tbody>
<tr>
<td bgcolor="#3369e8″ style="padding: 12px 18px 12px 18px; -webkit-border-radius:5px; -moz-border-radius: 5px; border-radius:5px" align="center"><a href="{{contact.surveyUrl.fr}}" target="_blank" style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; font-weight: normal; color: #ffffff; text-decoration: none;">Cliquez ici pour commencer →</a></td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
    Dutch button:
    <table width="100%" border="0″ cellspacing="0″ cellpadding="0″>
<tbody>
<tr>
<td>
<table border="0″ cellspacing="0″ cellpadding="0″>
<tbody>
<tr>
<td bgcolor="#3369e8″ style="padding: 12px 18px 12px 18px; -webkit-border-radius:5px; -moz-border-radius: 5px; border-radius:5px" align="center"><a href="{{contact.surveyUrl.nl}}" target="_blank" style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; font-weight: normal; color: #ffffff; text-decoration: none;">Klik hier om te beginnen →</a></td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>

  7. Go to the Source code of your survey invitation by clicking the button with the 2 brackets in it: < >

  8. Paste the code in the correct spot.

  9. Click Save.

  10. Repeat these steps for the other languages.

Remember to test your invitations before launching.

If you are familiar with HTML, you can design your own button. Or you can add regular links to the survey instead of a button. However, it is recommended to use a button as it stands out more.

Make sure to link to the correct language variable and not to a fixed URL:

  • English — {{contact.surveyUrl.en}}
  • French — {{contact.surveyUrl.fr}}
  • Dutch — {{contact.surveyUrl.nl}}

You can provide additional links based on the languages in your survey. Use the specific language code in the variable for this (e.g., {{contact.surveyUrl.du}} can be used for the language Dutch, informal).

Note: These

specific language variables

are only available for English, French and Dutch.