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Medallia Experience Orchestration

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Medallia Experience Orchestration

Medallia Experience Orchestration Contents

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    MXO for Mobile

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    MXO Help Center

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      Reference Guide

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        Introducing MXO

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        Concepts Explained

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        Tenants and Spaces

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        Collect

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          Attributes

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          External Data

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          Touchpoints

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          Interaction Points

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        Analyze

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        Orchestrate

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        Test and Publish

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        Configure

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        Admin Settings

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      Technical Documents

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      How Do I?

  1. Medallia Experience Orchestration
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  3. MXO Help Center
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  5. Reference Guide

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thumbnailMedallia Experience Orchestration

Reference Guide

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Collect

Touchpoints

  • Introduction to Touchpoints
  • Create and Manage Touchpoints

Interaction Points

  • Introduction to Interaction Points
  • Create and Manage Interaction Points
  • View Information about your Interaction Points
  • Using Wildcards in Interaction Points
  • Capture Customer Activity
  • Capture Customer Data
  • Define Where to Show Personalized Content to Customers

External Data

  • Default Data Adapters
  • Additional Data Adapters

Customer Attributes

  • Introduction to Customer Attributes
  • Create and Manage Customer Attributes

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On this page

  • Collect

    • Touchpoints

    • Interaction Points

    • External Data

    • Customer Attributes

Last updated: November 26, 2024

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