Recovering your forgotten password on mobile

How to reset a forgotten password using a mobile device

If you have forgotten your password, you can reset it at any time.
Note: For security and privacy reasons, Medallia Ideas Community Owners, Administrators or Moderators cannot see your password or reset it for you.
  1. Tap Forgot my Password on the sign-in screen.
  2. Enter the email address that you used to register your Medallia Ideas account.
  3. Tap Sent reset request.
    The screen will refresh and you will be notified that the email has been sent. If you haven't received the password reset email within 15 minutes, check your spam/junk folder.
  4. Follow the instructions in the email to reset your password.
Your new password is now in effect; use it the next time you sign in.