Adding Session Replays to Your Favorites
Adding session replays to your favorites allows you to retain the session replay for the duration of the account beyond the usual retention period.
Favorites are limited by the amount purchased as part of your subscription, and you can see how much of your allocated allowance you are using in the archive statistics.
Adding a session replay to your favorites
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In the session replay controls, click Favorite or, in the menu, click Favourite.
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Add a Reason for favouriting and select a Retention period to save the session replay.
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Click Submit.
The session replay is added to your favorites and retained for the period selected.
Adding multiple session replays to your favorites
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In Analyze Sessions, in the Session column, select the sessions with session replays you want to mark as favorites.
A purple bar appears above the table.
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In the purple bar, click Favorite.
The following screen appears:
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Add a Reason for favouriting and select a Retention period to save the session replay.
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Click Favorite.
The session replays are added to your favorites and retained for the period selected.
Adding session replays to your favorites using JavaScript
You can also add a JavaScript API call to your website to indicate that a session should be added as a favorite when it is processed using one of the examples below. This is useful for those that want to favorite sessions based on particular behavior, such as clicking to leave survey feedback or visiting a particular page.
// Mark the session to be added as a favorite.
decibelInsight('setFavorite');
// Mark the session to be added as a favorite and stored for 3 months.
decibelInsight('setFavorite', 3);
Viewing a list of favorite session replays
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On the navigation bar, go to Analyze > Sessions > Analyze and click the Filters dropdown menu.
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Under Replay filters, select one of the following options:
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Show favorites only — Displays all sessions with session replays marked as favorite by any user
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Show my favorites — Only displays sessions with session replays that you marked as favorite
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Click Apply changes.
The table in Analyze Sessions now only displays favorite session replays. A blue star appears in the Session column for all sessions with session replays marked as favorite. Hover over the blue star to see who marked the session replay as favorite, the reason for marking it as favorite, and the retention period.
To view a session replay, in the Actions column, click Session replay.