Branding

Customize your surveys with company logos and colors.

Branding controls the company logo and colors your respondents see in the Feedback requests you send after an interaction.

Main brand settings

Configure your company branding on the Company Info page. Two settings are available:

Branding fields on the Company Info screen

  • Company Logo — Click Upload image to add a company logo that appears at the the top of your surveys.

    We recommend using a horizontal format with a transparent background. The image should be at least 400px wide and 100px tall, but Agent Connect attempts to resize images to make sure your logo fits on all screen sizes.

  • Brand Color — Select the primary color that respondents will see in surveys. Specify a hex color value starting with #.

Multi-brand functionality

You can use more than one brand identity in your Agent Connect instance, presenting different logos and colors in surveys and reports.

To learn more, see our Multi-brand guide.

multi brand example
Note: This functionality is disabled by default. Contact your Medallia representative if you need to enable it. After the feature is enabled, the Company Info page shows configurable fields for each brand.