Touchpoint Transitions
Finds journeys where customers moved between Touchpoints a specific number of times.
Optional Components
| Component | Example |
|---|---|
| from keyword | from touchpoint='Web' |
| to keyword | to touchpoint='Assisted' |
Usage Notes
- in range is inclusive on both sides; that is, in range(3, 5) means >=3 and <=5.
Examples
discover journeys for customers with count of touchpoint transitions from touchpoint=‘Web’ > 2discover journeys for customers with count of touchpoint transitions to touchpoint=‘Assisted’ in range(2, 4)discover journeys for customers with count of proposition touchpoint from touchpoint=‘Mobile’ to touchpoint=‘Physical’ > 2