Mindful for government February 2024 release notes
Released February 2, 2024
- Visit our Known Issues page to keep up to date on current issues.
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Release highlights
We have implemented a 24-hour maximum call duration across the government environment.
This new feature will automatically finalize inbound or outbound calls that have been active for more than 24 hours. Note that this does not apply to callbacks waiting to be dialed, but only to calls currently active in the telephony system.
A new option is available for configuring Single Sign-On (SSO) authentication and authorization.
When configuring an SSO connection, you can now opt to provide a static XML file rather than a Metadata URL.
Some clients may prefer to use static XML files for greater control over what is shared with SSO identity providers and simplicity compared to maintaining a URL. However, if you use this option, note that any updates to your SSO configuration could require you to submit a new XML file.
If you are interested in using a static XML file to configure an SSO connection, contact the Mindful Support team.
Fixed issues
MFD-325
User deletion events will now be captured in Audit Log reports.
Previously, user deletion events were not included in Audit Log reports, which was unexpected. With this release, the Audit Log will capture the events.
