Freshworks
Integrate Agent Connect with Freshworks solutions.
Integrations between Medallia Agent Connect and Freshworks solutions enable you to send feedback requests to customers automatically after your team closes tickets in Freshdesk, Freshservice, or Freshsales. Reach out to the Agent Connect team to build an integration that meets your unique needs and objectives.
Important: Before you begin an integration with Freshworks, ensure that you have entered a test email address in Agent Connect and have collected your test and production API credentials. For more information, see Integrations.
For complete integration details, see the following guides:
