QA Reviewers dashboard
View QA reviewer performance at a glance.
The QA Reviewers page provides comprehensive statistics on QA reviewers' performance. To access this page, click QA in the top navigation bar, then select "Reviewers".
Filters
You can use the filters at the top of the dashboard to refine the data displayed on the page.
The following filters are available:
- Teams
- Team Members
- Reviewers
- Scorecards
- Channels
- Assignments
- Languages
- Tags
- Autofailed Only
Metrics
The following statistics and metrics are shown on the QA Reviewers page:
- Total Reviews
- Total number of reviews completed, compared to the corresponding previous period
- QA Score
- Cumulative average QA score that reviewers gave on QA reviews, compared to the corresponding previous period
- Audit Score
- Cumulative average audit score that reviewers received, compared to the corresponding previous period
- Origin
- Source of the QA review (assignments, Stream, or manual creation)
- Appeals
- Indicates whether any QA reviews received appeals and how many were resolved
- Calibrations
- Number of calibrations completed and the cumulative average alignment score
- Number of Team Members
- Number of team members reviewed, compared to the corresponding previous period
To view additional metrics for an individual review, click Details in the corresponding row. A slide-out panel will appear with statistics for the selected reviewer:
Individual reviewer statistics include:
- Reviews
- Areas from which the reviewer started their reviews and the total cumulative number of reviews completed for the selected time period
- Average QA Score
- Average QA score the reviewer gave, with a standard deviation
- QA Reviews over Time
- Number of QA reviews the reviewer completed across a selected number of team members
- Audits
- Number of audits the reviewer received for the selected time period
- Calibrations
- Number of calibrations in which the reviewer participated within the selected time period, with the cumulative alignment score
User roles with the "View Audits" permission can also click See Audits to open the QA Audits page filtered to the selected reviewer.