QA Reviewers dashboard

View QA reviewer performance at a glance.

The QA Reviewers page provides comprehensive statistics on QA reviewers' performance. To access this page, click QA in the top navigation bar, then select "Reviewers".

QA Reviewers report

Filters

You can use the filters at the top of the dashboard to refine the data displayed on the page.

image of available filters

The following filters are available:

  • Teams
  • Team Members
  • Reviewers
  • Scorecards
  • Channels
  • Assignments
  • Languages
  • Tags
  • Autofailed Only

Metrics

The following statistics and metrics are shown on the QA Reviewers page:

Total Reviews
Total number of reviews completed, compared to the corresponding previous period
QA Score
Cumulative average QA score that reviewers gave on QA reviews, compared to the corresponding previous period
Audit Score
Cumulative average audit score that reviewers received, compared to the corresponding previous period
Origin
Source of the QA review (assignments, Stream, or manual creation)
Appeals
Indicates whether any QA reviews received appeals and how many were resolved
Calibrations
Number of calibrations completed and the cumulative average alignment score
Number of Team Members
Number of team members reviewed, compared to the corresponding previous period

To view additional metrics for an individual review, click Details in the corresponding row. A slide-out panel will appear with statistics for the selected reviewer:

QA Audit reviewer summaries

Individual reviewer statistics include:

Reviews
Areas from which the reviewer started their reviews and the total cumulative number of reviews completed for the selected time period
Average QA Score
Average QA score the reviewer gave, with a standard deviation
QA Reviews over Time
Number of QA reviews the reviewer completed across a selected number of team members
Audits
Number of audits the reviewer received for the selected time period
Calibrations
Number of calibrations in which the reviewer participated within the selected time period, with the cumulative alignment score

User roles with the "View Audits" permission can also click See Audits to open the QA Audits page filtered to the selected reviewer.