Posting surveys to Slack
Using the Medallia Agile Research integration with Slack, you can also post a survey or poll to Slack. This can be either a quick poll or an entire employee satisfaction survey.
The default message will show the survey title and URL in the chosen Slack channel. When your first survey question is an NPS score, rating scale, dropdown or radio buttons question type, this question will automatically be included in the message so that respondents can immediately select an answer option.
The selected answer option will also be registered as soon as it is selected.
First, create the survey. When you're ready to distribute it, select the distribution channel Via web – URL / Social media.
Then follow these steps to post it to a Slack channel:
- Select Distribute > Web.
- Select Survey URL.
- Select the Social media tab.
- Select the Slack logo. Tip: If you have a multilingual survey, you can post a different language to each Slack channel. Or you can use the language selection page.
Select Select Channel and then Connect new channel.
Verify that the correct account was selected. If not, click Change teams.
- Select the channel to which you want to post.
- Click Authorize.
Enter your message. You can change the Click here to start part, but make sure you don't edit the survey URL.
Click Post.
You'll get a confirmation as soon as the survey was posted to Slack. Go to the Slack channel and check it out. It might look like one of these examples:
Net Promoter and NPS are registered service marks, and Net Promoter Score and Net Promoter System are service marks, of Bain & Company, Inc., Satmetrix Systems, Inc. and Fred Reichheld.