Reactivating surveys

As soon as a survey is closed, you will receive an email informing you of this. At that point, you can reactivate or relaunch the survey if, for example, you are expecting additional responses, if your response rate is lower than initially expected, or you want to give your respondents more time to answer.

To reactivate a survey, complete the following steps:

  1. Select the survey you want to reactivate.

  2. Select Distribute from the survey options menu.
  3. Click Reactivate survey.

    Reactivate survey.

  4. Set your new end date and time and click Launch survey.

    Set end date for reactivated survey.

If there are additional costs, you will be asked to confirm these before your survey is relaunched.