Interaction Studio API Credentials

The API Credentials page provides you with ability to create a unique set of API credentials for users assigned the Admin Role in MXO.

MXO APIs use OAuth 2.0 authentication for security. API credentials are required when using OAuth 2.0 authentication. Therefore, you must create API credentials to use the MXO APIs. Only users with the Admin role can access the API Credentials page and create API credentials for other users.

API credentials generated for a user apply on a tenancy-wide basis. Deleting a user from a Space does not delete their API credentials. Those credentials remain valid for any other Spaces to which that user has access in the same tenancy. To prevent a user from accessing the APIs, you must delete their API credentials completely.

Important: Generating credentials lets the API "run as" the user selected when generating those credentials. For this reason, we recommend creating an API user with the minimum permissions required for the intended integration.